Frequently Asked Questions
• WHAT CAN I DO IF MY ITEM ARRIVES DAMAGED?
In the case of damaged goods please reach out to us as soon as you discover any damage to the piece(s) -within 7 days.
• WHO PAYS THE DUTIES / TAXES / BROKERAGE FEES ON INTERNATIONAL ORDERS?
The recipient of the package is responsible for these fees. These fees are not included in the pricing or shipping/handling charges on our site. It is strongly recommended to check with your local agency for an estimate of these fees prior to placing the order. Please note that ver|texx is not responsible for any customs and duties charges.
• I MAY HAVE ENTERED AN INCOMPLETE / INCORRECT SHIPPING ADDRESS?
For us to process your order without delays it is important to provide complete and accurate shipping information, in the event you provided an incomplete/ incorrect shipping address please e-mail us ASAP at firstname.lastname@example.org